Returns & Exchanges
At Sistaco™, we want you to be completely satisfied with your mineral manicure experience. If you are not happy with your purchase, we offer a 30-day return policy for unused and unopened products to ensure your beauty routine remains effortless.
Initiate Your Request
Contact our dedicated customer support team via our contact page or email, providing your order number and the reason for your return.
Prepare Your Package
Ensure the items are in their original, unopened packaging and securely pack them to prevent any damage during transit back to our warehouse.
Ship the Items
Affix the provided return label or use a tracked shipping service to send your parcel to the address specified by our support team.
Receive Your Refund
Once our team inspects the returned items, we will process your refund or store credit within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing